Privacy policy

Information we collect

We collect only the information you choose to provide:

• When you contact us using the website form, we collect your name and email address so we can respond to your message.

• When you subscribe to our mailing list, we collect your name and email address to send you updates about new content, news and resources.

• When you apply for our services, we collect your name, email address, and other details we need to process your application and tailor our services to your needs (e.g., your professional role, language proficiency, availability). 

We do not collect sensitive information, nor do we knowingly collect data from children.

How we use your information

We use your information only for the following purposes:

• to administer and process your service applications, which includes assessing your learning needs and communicating with you about your application

• to give you access to the educational content you have subscribed to

• to send you updates about new materials, developments and learning resources

• to respond to your questions or messages.

We will never sell, rent or share your personal data with third parties for marketing purposes.

Your rights and control over your data

You are in control of your data. Under UK data protection law, you have the right to:

• access the personal data we hold about you;

• ask us to correct or update your data;

• request deletion of your data;

• withdraw your consent at any time.

You can make these requests via the Contact me form.

You can also unsubscribe from our emails at any time using the unsubscribe link in every email.

Data security measures

We take your security seriously. We use standard technical and organisational measures to protect your data against unauthorised access or misuse.

However, please note that no system can be completely secure. While reasonable precautions are taken, no method of transmission over the internet or electronic storage is completely secure.

Cookies and analytics

To help improve your experience, we use Google Analytics, which uses cookies to collect anonymised data, such as:

• pages you visit;

• device and browser information;

• your approximate location (based on IP address).

You can disable cookies in your browser settings, or install the Google Analytics Opt-out Browser Add-on if you prefer not to be tracked.

Third-party services

We use the following trusted third-party services to operate our website, communicate with you, and deliver our services effectively:

• Google Sites: this website is hosted on Google Sites. As part of this service, Google may collect technical data such as your IP address and browser information for functionality and security purposes.

• Google Analytics: we use Google Analytics to understand how visitors interact with our website. This service uses cookies to collect anonymous data about site usage, which helps us improve our content and user experience.

• Google Forms: we use Google Forms to collect information from you (e.g., for applications, subscriptions, and feedback). The data you submit is stored securely on Google's servers and is accessible only to authorised personnel at Med Engl with OK.

• Patreon: we use Patreon to host and provide access to our exclusive educational content. If you choose to access these materials, any data you provide is handled directly by Patreon under their own privacy policy, and we encourage you to review it.

For detailed information on how these providers handle your data, please review their respective privacy policies:

• Google Privacy Policy

• Patreon Privacy Policy

How long we keep your data

We keep your personal data only for as long as needed to provide our services or as required by law. You can ask us to delete your data at any time.

Updates to this privacy policy

We may update this Privacy policy occasionally. Any changes will be posted on this page, and the date at the top will be updated. We encourage you to check back from time to time.

Contact information 

If you have any questions or concerns about your data or this policy, please get in touch via the Contact me page.

By using Med Engl with OK website, you agree to the terms of this Privacy policy.